How do I know that medications I order via Qoctor are genuine?
All Qoctor prescriptions are issued by an AHPRA registered doctor, who will assess the health information you have provided. With Qoctor, there are several medication and prescription delivery options, so the way you will get your medication depends on which option you've chosen: Medication Delivery : If you have…
Do I need to speak to a doctor to get my prescription online?
Getting a prescription with Qoctor will usually involve a brief video consultation with a doctor. 3 steps in getting your prescription: * (1) Online assessment: first, complete some online health related questions- the online assessment covers many of the usual questions that a doctor would ask you in person,…
How can I track my delivery?
When your order has been shipped, you will receive an email containing your Australia Post tracking number; so that you can follow your parcels journey.
Where does my medication come from?
If you have ordered medication delivery via Qoctor, this will come from an Australian Pharmacy working in partnership with us. Our pharmacists must adhere to very strict guidelines to ensure all medications are genuine, safe and issued with appropriate instructions on use.
Do you offer repeats for the prescriptions/medications?
In many cases this is possible. The number of repeats issued depends on the particular treatment and is subject to the doctor’s assessment and safety. We suggest discussing this in your consultation so that the doctor can ensure that they offer the safest treatment for you.
How much does it cost to deliver my medication?
If you have chosen to have medication delivered by post, the total cost will include the doctor’s consultation fee, the price of the medication, plus postage. The medication price depends of the type and quantity of medication, and may vary from time to time, subject to market forces which Qoctor can’t control- but …
How do I order my repeat prescription/medication?
For a certain conditions (including the contraceptive pill, treatment for erectile dysfunction, premature ejaculation and hair loss), there may be some repeats available to you via your Qoctor account. To access these, log in and select ‘My profile then select ‘my prescriptions & repeats’. You may then see an option…
Can I get a PBS prescription from Qoctor?
Yes, for many medications, Qoctor can provide PBS prescriptions - just as with your regular GP can. PBS stands for "Pharmaceutical Benefits Scheme". U n der the PBS, the Australian government subsidises the cost of medicine for most common medical conditions. However, at the moment, Qoctor is unable to offer…
What is the difference between generic and branded medication?
Medications can be bought as either generic or branded medications. Both contain identical medications and are equally effective, however branded medication generally cost more.
What medications do we not prescribe?
At this time Qoctor is unable to prescribe the following medications for safety reasons: Painkillers, including anti-inflammatories, all sedatives, including benzodiazepines such as Diazepam (Valium) and Zopiclone, Steroids - including prednisolone, blood thinners like Warfarin, weight-loss medications and certain…
