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Top FAQ Sections
Delivery and Tracking
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Medical and Carer Certificates
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Top FAQ's
Can a person caring for a partner or newborn baby following childbirth qualify for a carer's certificate?
Can I get a medical certificate changed or amended?
What if the doctor decides not to give me a medical certificate?
Can I get a prescription for treatment of anxiety or depression from Qoctor?
How much does it cost to use Qoctor?
I’ve never used an online doctor before - how do I know they are genuine?
What should I do if I missed my consultation with the doctor?
What does it mean if my tracking still says “pending”?
How long is my Prescription order valid?
How much does a medical certificate cost with Qoctor?
Can I claim a Medicare rebate?
What if my order hasn’t arrived when I expected?