You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
You are viewing the article in preview mode. It is not live at the moment.
Qoctor Customer Service Portal
Skip to content
English
English
français
FAQ's
Submit Ticket
Support Login
Back to Qoctor
Menu
FAQ's
Submit Ticket
Support Login
Back to Qoctor
How can we help you?
Top FAQ Sections
Delivery and Tracking
General
Medical and Carer Certificates
Pathology
Prescriptions and Medications
Referrals
Top FAQ's
Can a person caring for a partner or newborn baby following childbirth qualify for a carer's certificate?
Can I get a medical certificate changed or amended?
What if the doctor decides not to give me a medical certificate?
Can I get a prescription for treatment of anxiety or depression from Qoctor?
How much does it cost to use Qoctor?
What should I do if I missed my consultation with the doctor?
I’ve never used an online doctor before - how do I know they are genuine?
What does it mean if my tracking still says “pending”?
How long is my Prescription order valid?
How much does a medical certificate cost with Qoctor?
Can I claim a Medicare rebate?
What if my order hasn’t arrived when I expected?