Do I need to speak to a doctor to get my prescription online?
Getting a prescription with Qoctor will usually involve a brief video consultation with a doctor. 3 steps in getting your prescription: * (1) Online assessment: first, complete some online health related questions- the online assessment covers many of the usual questions that a doctor would ask you in person,…
How do I know that medications I order via Qoctor are genuine?
All Qoctor prescriptions are issued by an AHPRA registered doctor, who will assess the health information you have provided. With Qoctor, there are several medication and prescription delivery options, so the way you will get your medication depends on which option you've chosen: Medication Delivery : If you have…
Where does my medication come from?
If you have ordered medication delivery via Qoctor, this will come from an Australian Pharmacy working in partnership with us. Our pharmacists must adhere to very strict guidelines to ensure all medications are genuine, safe and issued with appropriate instructions on use.
How can I track my delivery?
When your order has been shipped, you will receive an email containing your Australia Post tracking number; so that you can follow your parcels journey.
How much does it cost to deliver my prescription?
We use Australia Post to deliver your prescription or medication to you directly, their costs are: * Standard shipping (5-7 business days) costs $11.99 * Express post (1-2 business days) costs $14.99 Alternatively, our Pharmacy Concierge Service fee is less than standard delivery, at $8.99, and means we will imm…
Do you offer repeats for the prescriptions/medications?
In many cases this is possible. The number of repeats issued depends on the particular treatment and is subject to the doctor’s assessment and safety. We suggest discussing this in your consultation so that the doctor can ensure that they offer the safest treatment for you.
How do I order my repeat prescription/medication?
For a certain conditions (including the contraceptive pill, treatment for erectile dysfunction, premature ejaculation and hair loss), there may be some repeats available to you via your Qoctor account. To access these, log in and select ‘My profile then select ‘my prescriptions & repeats’. You may then see an option…
How much does it cost to deliver my medication?
If you have chosen to have medication delivered by post, the total cost will include the doctor’s consultation fee, the price of the medication, plus postage. The medication price depends of the type and quantity of medication, and may vary from time to time, subject to market forces which Qoctor can’t control- but …
Can I get a PBS prescription from Qoctor?
Yes, for many medications, Qoctor can provide PBS prescriptions - just as with your regular GP can. PBS stands for "Pharmaceutical Benefits Scheme". U n der the PBS, the Australian government subsidises the cost of medicine for most common medical conditions. However, at the moment, Qoctor is unable to offer…
Is there a maximum to how many medications patients can request repeat scripts for?
At this time, Qoctor is able up to offer up to three repeat medications at a time if a patient has booked in for a Prescription Consultation . If you require further medication, we suggest contacting your local GP for assistance in managing your medications. Should you have any questions regarding this please …
