Why is my account suspended?
If you have previously signed up with Qoctor, and you register a second account with similar details that match your existing profile, this creates a duplicate user in our system and therefore suspends your account. This is to prevent the duplication of patient files and patient medical history. The Qoctor Custome…
How do I place an order for my child?
At present, Qoctor can provide a limited number of services for for minors under the age of 18 years old- this includes: * Some specialist referrals (such as a repeat specialist referral letter to a specialist already attended by a child). Start here . * Action plans for asthma, allergies, and anaphylaxis. St…
Are there age restrictions for using Qoctor?
Most of the services provided by Qoctor are intended for individuals aged 18 and over. However there are some services available to children/under 18s. The availability of services is as follows: * Medical Certificates : aged 18 and above * Carer's Certificates : the carer (person requesting the certificate) sho…
