Can I get a backdated medical certificate?
It is often possible to get a medical certificate to cover recent days, provided certain conditions are met (and depending on the doctor’s assessment). A doctor can certify that a period of illness has occurred prior to the date of your actual appointment/examination, subject to the specific medical circumstances…
Can you get a medical certificate online?
Yes, it is possible to get a medical certificate online in Australia. To get started you can book an appointment with Qoctor, Australia's trusted online doctor service here . Following your video consultation, you can download your certificate immediately, and print it out or forward it to your employer. At Qo…
Is Qoctor secure?
Qoctor takes data security very seriously. Our website has 256 bit SSL data encryption and authentication, and we do not share your information with third parties.
Can Qoctor provide a paper copy of your medical certificate?
All of our medical certificates are generated electronically, as this improves efficiency and is kinder to the environment. After your video consultation, you will receive an email containing a link to your Qoctor profile/dashboard within a few minutes. From there, you can download your certificate (and print it if y…
Can Qoctor offer a certificate to confirm an allergy?
At this time Qoctor is unable to offer this type of document, due to the testing required to confirm an allergy. However if your allergies are causing a short term inability to attend work we may be able to offer a medical certificate for this. If you are experiencing a serious allergic reaction, please contact…
Can Qoctor offer a Centrelink certificate?
Given the need for ongoing care and assessment, it is necessary to see your regular doctor if a Centrelink certificate is required. In the interests of continuity of care, Qoctor does not offer Centrelink certificates.
Can Qoctor provide medical certificates for court appearances?
If you are required to appear in court, but are unable to do so for health reasons, we recommend you speak to your local GP or regular doctor to request a medical certificate. Qoctor does not offer certificates to exempt individuals from court attendance/jury duty. In this situation, it is preferable to be assesse…
Can Qoctor provide a TAC certificate?
TAC injuries typically require physical examination and ongoing care from a regular doctor. Due to the sole online nature of the Qoctor service, our doctors are unable to offer TAC certificates. For TAC certificates, you should make an appointment to see a local doctor (ideally in person, subject to local guidelines…
What are my rights as an employee with regard to sick leave and carer's leave?
An employee must inform their employer if intending to take sick leave or carer’s leave. This has to be done as soon as possible, but can be after the leave has started. It should be specified how long the absence from work will be, or is expected to be. An employer can ask an employee to give evidence that confir…
Can Qoctor provide a Workcover certificate?
Qoctor is unable to provide Workcover (workers compensation) certificates. However, we can provide medical certificates for periods of sick leave or carer's leave. To request a medical certificate, book a consultation with one of our doctors here . WorkCover insurance covers employers for the cost of benefits if …
