I’ve never used an online doctor before - how do I know they are genuine?
Seeing an online doctor may be a new experience for some, though the COVID-19 pandemic has made most of us pretty familiar with telehealth. If you are new to Qoctor, here are some important things to know about us: * Qoctor is owned and run by Australian doctors. We are based in Melbourne, but our team of doctor…
What if the doctor decides not to give me a medical certificate?
Occasionally, following your assessment, the doctor may decline your request for a medical certificate. If the doctor declines your request for a medical certificate, please note that your fee booking fee will automatically be refunded. Why would a doctor refuse to issue a medical certificate? In general, if a…
Can I get a medical certificate changed or amended?
Sometimes a patient may discover they need to have the details on their medical certificate changed or amended slightly. Any change to a medical certificate must be discussed with the doctor with whom you consulted. To request a change to your medical certificate, you can submit a ticket explaining the changes you ne…
Can a person caring for a partner or newborn baby following childbirth qualify for a carer's certificate?
Yes, a person may be eligible for carer's leave (as distinct from parental leave), if they are providing care to a mum following childbirth, or to a newborn baby, where unexpected health issues have arisen. If a doctor is providing a carer's certificate, they will usually need to ask some questions about the specific…
