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Home > General > What Does "Did Not Answer" Mean?
What Does "Did Not Answer" Mean?
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When the doctor cannot reach you via our video system or a phone call, your consultation will be marked as "Did Not Answer" - or "DNA" for short.


If this happens, you will be sent a link to rebook your consultation into a new timeslot so that you can consult with the doctor at a better time.


Should you need any assistance, reach out to our time through live chat or via email on [email protected]

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