You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
Home > General > What Does "Did Not Answer" Mean?
What Does "Did Not Answer" Mean?
print icon

When the doctor cannot reach you via our video system or a phone call, your consultation will be marked as "Did Not Answer" - or "DNA" for short.

 

If this happens, you will be sent a link to rebook your consultation into a new timeslot so that you can consult with the doctor at a better time.

 

Should you need any assistance, reach out to our time through live chat or via email on [email protected]

Feedback
0 out of 0 found this helpful

scroll to top icon