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Home > General > What happens if I get a call when in the queue for a video consultation on their phone?
What happens if I get a call when in the queue for a video consultation on their phone?
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If you receive a call, or navigate away from the video consultation platform link for any other reason it will interrupt the video connection and prevent our clinicians from being able to connect to you for your consultation.

 

We suggest re-opening the link and/or refreshing your web browser so that you can get back into the queue to see the doctor.

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