**Please note Australia Post timelines have been impacted by Covid-19**

• If your order was placed before 1 PM AEST Monday-Friday, and your order has not arrived as expected, please check your tracking code and contact us
• If your order was placed on a weekend, please allow an additional business day for delivery as there is no postal service available on Saturday & Sunday
• If your order was placed after 1 PM AEST, your order will take 1-2 business days to arrive (as per Australia Post terms and conditions)
• If your order is via standard shipping, please allow 5-7 business days for it to arrive. If 7 business days have already passed, please contact us

To avoid postal delays in future, we recommend you select our Pharmacy Concierge Service as your preferred delivery option instead - then we can send your prescription electronically to your local pharmacy, so you can have your medication in your hands within a few hours (Monday to Friday)