What are your opening hours?
Qoctor is open throughout all seven days of the week to assist you, 356 days a year including all public holidays! Our doctors work between 8AM - 12AM AEDT from Monday - Friday and 9AM - 12AM AEDT on Saturday and Sunday. Our Customer Service team are available via live chat and email between 8.30AM - 9PM AEDT e…
How many time-slots can be seen when making a booking?
When you're making a booking with Qoctor, you will be able to see the next 3-4 consultation time-slots and any other relevant slots (for example, if a slot time is full you will see later slots).
When will I receive my specialist referral letter?
You will receive your downloadable repeat referral letter very shortly after your consultation with one of our registered practitioners. This will be sent to you in the form of a download link via email, or you can just log in to your Qoctor account and find it by hovering over 'My Orders', then selecting 'My Referra…
